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Newcastle West Road Crematorium & Cemetery

Newcastle West Road Crematorium & Cemetery

4.5(83 reviews)See reviews ↓·Newcastle upon Tyne

What customers say

Based on genuine customer reviews

Families arranging a cremation or a burial in Newcastle upon Tyne describe the crematorium and cemetery as a peaceful, well maintained setting for saying goodbye. Reviewers repeatedly mention the dignity and calm of the chapel and grounds, with gardens that are tidy and a green, serene atmosphere that helps during a difficult time. The staff are described as compassionate and professional, and several accounts note how they guided relatives through the arrangements with care, including one from overseas that was organised entirely online yet felt personal and attentive.

The words of the chaplain are recalled as a comfort, and the service itself is spoken of as beautiful and unhurried. Grounds maintenance comes up often, with graves and lawns kept in good order, and visitors find the place a source of quiet reflection. A point that comes up often is the respectful environment and the sense that loved ones are looked after. Cars moving around the grave sites have been raised by some visitors, who feel the area would be better protected without them, and occasional delays have been noted. The overriding impression remains one of a well run facility where families feel supported.

Cremation Service
Newcastle West Road Crematorium & Cemetery — Customer photo
Newcastle West Road Crematorium & Cemetery — Customer photo

Reviews

Reviews are taken from publicly available sources.

TP
Thumbelina PM27 May 2026

Visit my Dad's grave regularly but it is like fighting a losing battle with the Mare's Tail throughout the place. You would think during "No mow May" they could spray some weedkiller on the place. Our Council could learn a lot from those in the West of Scotland who cemeteries are amazingly well kept.

MA
M Ali10 August 2025

A peaceful and well maintained cemetery and crematorium. The staff are compassionate and professional, making a difficult time a little easier. The grounds are tidy, with beautiful gardens offering a serene atmosphere. Some reviews mention occasional delays in services, but overall, it’s a respectful and well run facility. Would recommend for its caring environment.

JC
Jacqueline Conlon9 April 2025

I think the crematorium is always kept very tidy.my son grave is at the crematorium.its a place where you find peace.and be with your loved ones

CN
Caroline Nellis3 August 2024

Lovely crematorium only problem is the cars driving around . My father's grave has been damaged twice now. Need to ban cars driving around to the grave sites except for disabled and have staff on premises checking for those with disabled badges and turning away cars without them !!!!!

J
John4 October 2023

I went here for the the first time for a Cremation service. I was extremely happy and impressed with the service that was given. I walked away sad but with some sort of happiness from the Champlain's words. Thank you kindly for the service provided.

JA
Joe Appleby14 July 2023

Perfect resting place for a loved one. They have beautiful chapels for funerals that are tidy, respectful and professional.

PB
paul boustead20 February 2023

My mother's funeral this month was undertaken beautifuly. Very caring and sympathetic vicar. The chapel and grounds were lovely. The whole place has a peaceful feel and is an oasis of green in the west of the city.

Contact
Working hours
Monday09:00–18:45
Tuesday09:00–18:45
Wednesday09:00–18:45
Thursday09:00–18:45
Friday09:00–18:45
Saturday10:00–16:45
Sunday10:00–16:45