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Joseph Richmond & Sons - Memorials

Joseph Richmond & Sons - Memorials

4.9(54 reviews)See reviews ↓·Newcastle upon Tyne

About the company

Joseph Richmond & Sons is a memorial masonry firm established in 1979 in Newcastle upon Tyne. It has remained owned and operated by the same family since its founding. The firm is a full retail member of the National Association of Memorial Masons (N.A.M.M.) and its work complies fully with the N.A.M.M. code of working practice. Its craftsmen hold N.V.Q. level 2 in Monumental Masonry. The firm is listed on the British Register of Accredited Memorial Masons (B.R.A.M.M.). Its work is covered by the N.A.M.M. certificate of conformity scheme and is fully guaranteed.

In 2006, it was awarded First and Third places in the National Memorial Awareness Board's annual Awards for Most Original Memorial Design, and in 2007 it received Second place in the same contest. It provides free quotations for memorial cleaning and restoration throughout Tyne and Wear, Northumberland and Durham. Its main services include producing finely crafted memorial headstones and providing a full additional inscription and memorial cleaning and renovation service.

What customers say

Based on genuine customer reviews

Compassion and craftsmanship run through the accounts left for this Newcastle upon Tyne memorial mason, with Joe Richmond and his family business named time and again for the way they guide grieving relatives through choosing a headstone. Several buyers describe how Joe helped with wording and design, sitting with families to find the right inscription, and a number of reviews mention that they were kept informed about how long the work would take and told as soon as the memorial was erected. Restoration work features too, including a condemned marble memorial that was visited, estimated and brought back to something close to its original appearance, and a headstone whose foundations were reinforced after council inspections.

The quality of engraving and lettering draws consistent praise, as does the finish on a child's stone with dinosaur, car and colour motifs. Speed and flexibility come up in accounts of a headstone completed before a relative flew abroad and of an added inscription spotted alongside an existing one. Clients value the sensitivity shown from the first meeting, the help with wording and the updates that continued after installation, with problems such as an engraving query resolved after a single call.

Stone supplier
Joseph Richmond & Sons - Memorials — Customer photo
Joseph Richmond & Sons - Memorials — Customer photo
Joseph Richmond & Sons - Memorials — Customer photo
Joseph Richmond & Sons - Memorials — Customer photo
Joseph Richmond & Sons - Memorials — Customer photo
Joseph Richmond & Sons - Memorials — Customer photo
Joseph Richmond & Sons - Memorials — Customer photo

Reviews

Reviews are taken from publicly available sources.

JM
Julie McFarling10 April 2026

Joe has looked after our family headstones since 2007 and I can’t recommend Him and his Staff highly enough they have always been caring and supportive over the years even going to the point where we had a problem with engraving and one call to Joe and it was all sorted. Thank you again Joe please keep up the excellent work

IR
Idene Roozbayani11 March 2026

Joe was incredibly helpful during a very difficult time. He guided us to a beautiful headstone that perfectly fit our budget. He was completely transparent about the timeline, kept us updated, and contacted me the moment it was installed. I highly recommend Joseph Richmond and Sons to anyone facing this sad situation.

JG
Joanne Graham10 March 2026

Your dedication to providing excellent service is greatly appreciated. It is clear that you consistently go above and beyond for your clients. Such commitment truly makes a positive and difference. We are very thankful and greatfull for your outstanding efforts. Your work is highly valued and makes a significant impact.

DS
Debbi Slater13 November 2025

Richmond’s repaired our grandparents grave which involved removing it from the cemetery, replacing the foundation, repairing the kerbs and then cleaning and replacing the grave. We found Richmond’s to be very professional and courteous in all dealings. Their work was completed to a high standard and to our complete satisfaction. Based on our experience we would not hesitate to recommend them.

NG
Nicola G5 November 2025

I can’t recommend this lovely family business enough for all they done to make sure my nanas final resting place was as perfect as she was , when I went in and spoke to joes mam not long after we had my nanas funeral , she was the most kindest , lovely , welcoming woman who sat with me while I tried to figure out what to have on the headstone to sum up in words what my Nana meant to me ! Joe then took me down to the graveside to make sure the shape I chose for the picture fitted perfect and looked right! Nothing was ever too much of a bother and Joe even let me know the picture had been ordered I think it was literally the same day! My nanas name got added on to the headstone as she went in with my granda and same again Joe let me know it was back on and sent a picture to show how amazing it was! Through all the sadness and the awfulness of having this to do and sort out I couldn’t of chose a better family to go through as they are lovely and made a horrible time the best and less complicated it could be !! Thank you so so so much Joseph Richmond & sons memorials , I can’t even put into words how much I appreciate all yous done to ensure my nana and grandas headstone back in 1997 and now again in 2025 were perfect !!

RM
Rachel Milbourne8 October 2025

Joe has provided an amazing service, professional and compassionate, supporting my sister and I to create the perfect memorial headstone for our precious mam. I would highly recommend. Thank you so much again!

CP
Colin Prow7 June 2025

I contacted Joe and explained my Grandparents memorial had been condemned as unsafe and asked if they could restore the very sad marble. They visited the cemetery and gave me an estimate within a few days and said they thought they could do something with the stone. We agreed the work and now it has been completed I am blown away at how good the stone now looks it’s as I remember it new all those years ago. I wish I could add a before and after photo as seeing is believing. Richmonds worked wonders and I would have no hesitation in recommending them, a no nonsense, honest experience. Thank you all at Richmond’s

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Contact
+441912280058www.richmond-memorials.co.uk629 West Rd, Denton Burn, Newcastle upon Tyne NE15 7ER
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
Saturday09:00–13:00
SundayClosed