What customers say
Based on genuine customer reviews
Reading-based memorial masonry work covers the repair of an existing headstone and the addition of a new inscription, as described in accounts from customers. One client reports that a very old headstone was mended and fresh lettering cut, with the care shown during the process singled out for praise.
A second account takes a different view, describing a slow delivery, an unhelpful attitude and a questioning of the professionalism shown. The stonework itself is not faulted in either account, but the handling of the job and the manner of communication during it are. No method or member of staff is named in the feedback, and the two impressions divide between the finished result and the service around it.
Reviews
Reviews are taken from publicly available sources.
Avoid at all costs. Reluctantly giving one star as zero stars was not an option. Their website claims 'We pride ourselves on our friendly but professional approach to our clients and the cemetery and church officials we deal with on your behalf'. My personal experience is terrible with a complete lack of a friendly approach or accountability and a lack of professionalism. An extremely slow delivery, unhelpful attitude and placing the headstone in the wrong position on the grave to make my fathers grave look like a child's grave and leaving part of the grave exposed and available for anyone to walk over. When challenged they claimed that they were abiding the rules of the cemetary in its positioning- which turned out to not be the case at all. To make an honest mistake is one thing but to be untruthful about it just proves a lack of integrity. I have found them to be unprofessional and unhelpful. Please be very wary in choosing them at what is an upsetting time for most people without added stress and upset.
Absolutely amazing service and care shown throughout getting a very old headstone mended and a new inscription added. Definitely recommend.
Very helpfull people
Memorial masons in Reading compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Reading are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | SPB Stoneworks ltd | ★ 4,7 | 51 | No |
| 2 | Trevor Dean Stonemason | ★ 5,0 | 1 | No |
| 3 | E T Sheppard | ★ 4,4 | 7 | No |
| 4 | Allerton Memorial Services Ltd (this page) | ★ 3,8 | 4 | No |