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Co-op Funeralcare, Newcastle

Co-op Funeralcare, Newcastle

4.9(27 reviews)See reviews ↓·Newcastle upon Tyne

What customers say

Based on genuine customer reviews

Compassionate and professional care runs through the accounts left by families served in Newcastle upon Tyne, with reviewers repeatedly highlighting how staff guided them through arrangements from the first contact onwards. Ian and Chris are named by several customers, whose comments describe them as considerate and reassuring, while the reception team is also thanked for its friendliness. A theme that emerges often is the sense of being supported at every stage, whether the death was expected or sudden, and the confidence that wishes would be respected.

Reviewers describe funeral services arranged with attention to detail, including cremations and services tailored to smaller gatherings, and mention flowers chosen through the firm that met or exceeded expectations. Pre-paid funeral plans feature in one account, where an adviser helped adapt the original arrangement into a personal service at the crematorium. Customers describe the team as going beyond what was required to accommodate requests, handling everything with dignity and ensuring nothing felt like too much trouble. The consistency of this care, noted by people who had used the service before, is a point that comes up again and again, closing with the personalised cremation service that one family was glad to have arranged.

Cremation ServiceFuneral director

Reviews

Reviews are taken from publicly available sources.

JS
Janice Scott3 June 2026

We had bought our funeral plans a few years ago to be cremated. When my husband died I wanted to change it to just get the ashes back without a funeral ,after a talk with one of the advisers she said we could have a service with just me and my son where we went to the crematorium and we could sit with our song playing and say our own goodbyes. I am so pleased we did this as it was so personal to us . I would like to thank all the staff who dealt with us they helped us through a difficult time

ER
Ernest Robson12 May 2026

All the staff were excellent and helped me through a difficult period when my Cousin died suddenly.. I had no idea where to start but from the ladies on reception i was guided through the process. The service was excellent the flowers on coffin were beautiful and the service was 1st class throughout. I have used Co-op in the past and this has always been the case. THANK YOU ALL!!

JR
Jacqueline Ryan5 May 2026

Everything was done with compassion and respect, amazing service, we couldn’t have asked for better

SV
Sandy Vassallo7 March 2026

Would like to thank everyone at Coop funeralcare Benwell House Newcastle. The care and compassion shown to us by Chris and the team was second to none. We couldn't have asked for a better send off for our Dad. Thanks to the lovely ladies at Benwell House. We were helped and supported through a difficult time every step of the way. Cannot recommend highly enough.

DR
Don Robertson4 March 2026

Co-op Funeralcare arranged a joint funeral for my parents who died within eight days of each other. They took care of everything from booking the double slot at the crematorium to appointing an excellent officiant to the printing of the order of service and the preparation of a musical tribute. The service was beautiful and a great tribute to my mother and father.

LY
Lydia Young13 February 2026

Very caring staff do everything possible to make things easier. Would recommend them to everyone that askedabout there services would not consider any other firm.

KD
Karl Dowson13 February 2026

Excellent service from start to finish, with the options to add extras to your loved onex

Funeral directors in Newcastle upon Tyne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 7 businesses in this category in Newcastle upon Tyne are compared.

RankProviderRatingReviewsOpen Sat.
1RW Barrett & Son Funeral Services★ 5,0430No
2Mark Wait Funeral Directors Newcastle★ 5,0203Yes
3W S Harrison Funeral Directors★ 4,970Yes
4John Bardgett & Sons Funeral Directors★ 4,963Yes
5Co-op Funeralcare, Newcastle (this page)★ 4,927Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00