Compare Funeral DirectorsAdd your business
← Back to Coventry
Coventry Funeral Service

Coventry Funeral Service

4.6(9 reviews)See reviews ↓·Coventry

About the company

Coventry Funeral Service is a council-run funeral director. It is a DWP-friendly provider that considers expected Funeral Expenses Payment contributions. The service offers traditional funerals and direct cremations. Coventry Funeral Service serves Coventry.

What customers say

Based on genuine customer reviews

The reassurance families feel from the first call to the support offered well after a funeral is the thread running through these accounts. Tom, Jayne, Jemma, Gemma and Mandy are named individually, and reviewers often remark on how their empathy and steady guidance eased a distressing time. Arranging flowers, the order of service and a minister was taken care of, sparing relatives extra burdens while they grieved. The same dependability appears in descriptions of cremations and funerals, where events unfolded without complications and particular requests were heard and honoured, including a personal tribute at one ceremony.

Clear communication before and afterwards is a recurring theme, with help remaining available once the service had passed. Those writing describe staff as welcoming and never forceful, and the modern premises in Holbrooks are mentioned for the comfort they gave during visits. Across losses of a parent, a spouse, a sibling and, in one instance, a student far from home, the impression left is of dignified and respectful care delivered with real warmth.

Coventry Funeral Service — Customer photo

Reviews

Reviews are taken from publicly available sources.

SS
Shahvez siddiqui29 July 2026

Dead vibe

DS
D. Smith1 April 2026

We recently used Coventry Funeral Services to handle the funeral and cremation of our recently departed mother, and must say that not only were we treated with empathy and consideration throughout, the entire process was handled in a highly professional and respectful manner. The initial interaction with Mandy and Jemma immediately put us ease and gave us the impression that everything would be handled with care, leaving us more than happy to entrust our mum’s body into the care of the above once the hospital had informed us it was ready for release. Our interaction with Tom thereafter continued in this vein, and our queries and requests regarding the format and content of the funeral service were listened to and fully accommodated. This compassionate manner of dealing with us, attention to detail and professionalism continued through to the funeral itself, which was overseen by Tom and Jemma, with Glynn performing the role of celebrant, resulting in just the type of quiet and dignified send off we wanted for our mum. To recap, then, Coventry Funeral Services made a very difficult time much easier to deal with, thanks, and we have no hesitation in recommending this excellent company and all those who work there. Many thanks, the Smith family.

SE
Stewart Edris27 February 2026

I Only discovered Coventry Funeral Services by accident. But I’m so glad I did! They arranged flowers, order of service, minister, et cetera, which made my job so much easier. Everything went flawlessly, the staff and minister were so understanding and professional and even after the funeral, the support was still there. And their lovely, modern building in Holbrooks, made me feel so comfortable. I would not hesitate to recommend them…brilliant.

PC
Patricia Colledge7 February 2026

Dear Tom and Gemma. Thank you both so much for how you supported us after the recent passing of my brother James. I wouldn’t hesitate to recommend Coventry Funeral Services.best regards Patricia and John.

KH
kristy hoyle20 January 2026

This funeral service went above and beyond to help me through the whole process after i lost my husband,and tom,jayne and jemmas support was out off this world.i truly beileve i could not off got through this with out them all.absoultly amazing service. Many,many thanks to them all. Kristy hoyle

MK
Mark Kennell1 December 2025

We recently used Coventry Funeral Service (CFS), who are part of Coventry City Council, to help us over at the University of Warwick when one of our new students sadly and tragically passed away at the end of October. It was extremely distressing and upsetting because the family, who speak no English, had to travel half-way around the world to come and deal with something no parent should ever have to, especially in a foreign land and with absolutely no idea of the processes and protocols in place. From the moment I contacted Jemma, right through to when Tom, the Funeral Home Manager, so kindly helped us with the interment of ashes, they were just brilliant in every single way. Nothing was too much trouble for them. They worked late one night to help the family with an exception, and the little details were so thoughtful and caring regarding ensuring the student's passion was recognised at the ceremony. I've written to the Chief Executive of Coventry City Council earlier today to express what a professional and caring service CFS are providing on behalf of the Council - They are only one of two local authorities (the other being Brent Council in London) who are currently operating to deliver a cost-effective, comprehensive service for their communities. I cannot speak highly enough of them. Thanks again Tom, Jemma and the rest of the team!

AH
Ade Hughes13 November 2025

Dear Tom. I would like to say a very big thank you for the lovely service that you provided and your wounderful team, for my mum on Wednesday 3rd September 2025, I couldn't have done it without you, I for ever in your debt. Once again thank you. Adrian Hughes.

Funeral directors in Coventry compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Coventry are compared.

RankProviderRatingReviewsOpen Sat.
1Harmony Asian Funeral Directors Coventry★ 4,9111No
2Henry Ison & Sons Funeral Directors★ 4,980Yes
3Heart of England Co-op Funerals★ 4,825Yes
4Grimmett & Timms Funeral Directors★ 4,851Yes
5Coventry Funeral Service (this page)★ 4,69No
Contact
+442476977702www.coventryfuneralservice.co.uk40 Jackson Rd, Coventry CV6 4BT
Working hours
Monday08:30–16:30
Tuesday08:30–16:30
Wednesday08:30–16:30
Thursday08:30–16:30
Friday08:30–16:30
SaturdayClosed
SundayClosed