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Hughes Funeral Services Ltd

Hughes Funeral Services Ltd

4.8(51 reviews)See reviews ↓·Leeds

What customers say

Based on genuine customer reviews

Those who had lost a parent unexpectedly, alongside relatives returning after previous bereavements, describe the care given by this family-run funeral director in Leeds. More than one review highlights the professionalism of Finn, also called Fin or Finnan Hughes, who guided arrangements with patience, warmth and respect, answering questions and advising on coffins and other details. One thing mentioned again and again is the personal attention paid not only to the deceased but to the family's own needs, with changes to plans accommodated without fuss and aftercare continuing once the service had taken place.

Customers describe being kept informed from the first call through to the day itself, and note the sensitivity shown while loved ones were in the firm's care. The celebrant Angela is named for the genuineness of the service she led, and the facilities on York Road are described as making the experience less grim. Reviewers also highlight a supportive, approachable team that eased a difficult period, with several families returning for subsequent funerals, a pattern linked in the accounts to the consistency of treatment received.

Reviews

Reviews are taken from publicly available sources.

SG
shawna gould30 April 2026

Absolutely amazing I would definitely recommend hughes specially mark funeral director so friendly caring amazing person he is he looked after my grandad couldn't thank him enough 😊

JB
Joanne Baker2 April 2026

It was mums funeral yesterday, would definitely recommend Hughes. Heart felt and lovely service. Finn was really good, looking after us and sorting everything. Angela the celebrant was the best ive seen so genuine. Thank you so much. You helped to give my mum the best send off.

KG
Kathryn Gilmartin23 March 2026

Hughes Funeral Services have just carried out the funeral of my late auntie and I cannot recommend them highly enough. They were so professional and patient and took care of every detail from start to finish. Special thanks to Paul who oversaw everything and whose care and kindness made things so much easier for us as a family.

LA
Lucy Allen19 January 2026

I would like to express my deepest thanks to everyone at Hughes Funeral Services for the exceptional care and professionalism they showed following the passing of my dad, Howard Franklyn. From the very first contact, the whole team was supportive, compassionate, and understanding, guiding us through the process with warmth and respect. A special mention to Fin, who has been absolutely outstanding throughout. His communication, advice, and sensitivity have been second to none — nothing was ever too much trouble, and he ensured that every detail was handled perfectly. Fin’s calm and kind approach made a very difficult time that bit easier to bear. I’d also like to thank Helen Marshall, the celebrant recommended by Hughes, who was equally superb. She captured Dad’s spirit beautifully and delivered a service that was both moving and deeply personal. To all the team at Hughes — your professionalism, empathy, and care were truly appreciated by our whole family. You helped us give Dad the send-off he deserved, and we’ll always be grateful.

SR
Sarah Ridge3 November 2025

There are not enough stars to give for this review, Nothing I write will ever be enough to show how truly amazing the service I have received whilst planning my dads funeral, From the first phone call, Finn became my left arm! His professionalism , empathy & respect is absolutely second to none, Planning a funeral is very tough but the experience Finn and the team have is unbelievable, Hughes have always been the go to directors my family have used over the years and I now understand why! Finn you will always hold a special place in our heart for making a really tough situation managable ! My dad had the most beautiful send off and that’s all thanks to you and the team! You are all Truly amazing! Thank you!

PM
Paul Matthews18 September 2025

We’ve used this company a few times, and for good reason. Excellent from start to finish. Really can’t think of any faults. They went out of their way for us. They explained the process and always kept us up-to-date. Excellent communication and very supportive to the family throughout. When we felt the need to change something, they showed patience and understanding, always fulfilling our requests and needs. I can’t really put it any clearer than that. Very highly recommend!

CP
Charlotte Perry24 April 2025

Hughes Funeral Services are an outstanding family business. Fin is an absolute credit to the company, and his professionalism, yet genuine care was invaluable throughout our experience whilst dealing with my Mum’s recent funeral. My brother and I had no idea how to navigate arranging a funeral, as we very unexpectedly lost our Mum at the age of 53, and had not discussed any funeral arrangements with her. Fin made sure that both ours and hopefully our Mum’s wishes were fulfilled in a respectful way, whilst allowing us to process everything. His patience and communication skills were second to none, and he made what could have been a very difficult time, much easier to deal with. Nothing was too much to ask, nor too silly. The facilities at Hughes are lovely, with their own private chapel of rest meaning that all friends and family attending the funeral didn’t feel rushed, and it was a much more personal event. Having Fin there on the day made it feel that bit lighter too. I could not recommend them enough, thank you so much.

Funeral directors in Leeds compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 8 businesses in this category in Leeds are compared.

RankProviderRatingReviewsOpen Sat.
1J E Spence Funeral Directors★ 5,060Yes
2G H Dovener & Son Funeral Services★ 5,051Yes
3Fisher Funerals★ 5,047No
4Youngs funeral services leeds★ 5,044No
5Full Circle Funerals Leeds★ 4,922Yes
8Hughes Funeral Services Ltd (this page)★ 4,851Yes
Contact
Working hours
Monday08:00–17:00
Tuesday08:00–17:00
Wednesday08:00–17:00
Thursday08:00–17:00
Friday08:00–17:00
Saturday09:00–12:00
SundayClosed