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McKenzie & Millar, Co-op Funeralcare

McKenzie & Millar, Co-op Funeralcare

4.7(39 reviews)See reviews ↓·Edinburgh

What customers say

Based on genuine customer reviews

McKenzie & Millar, Co-op Funeralcare, based in Leith, provides funeral direction and cremation services, and the feedback gathered from customers centres on the conduct of the staff. Jasper is singled out repeatedly for his professionalism, patience and thoroughness, particularly in guiding families through arrangements that were sometimes made long-distance by telephone and email. Andrew McPherson is described in similar terms, noted for courtesy and for carrying out requests without hesitation, while Sandi is remembered for explaining options clearly and helping to shape a personal farewell.

Thomas is mentioned for keeping a family informed as circumstances changed, and Caleb and Gavin are thanked for their availability and understanding. A recurring theme is the respect and dignity shown to the deceased, with families expressing confidence that their relative was properly cared for from first contact to the service itself. Several accounts note the support given to people with no prior experience of arranging a funeral, including help with local customs. The limousine drivers and office staff also come in for praise for their respectful and efficient manner, and customers describe a consistent kindness that carried them through the most demanding moments of the process.

Cremation ServiceFuneral director

Reviews

Reviews are taken from publicly available sources.

MG
mark Gilroy28 July 2026

Thoughtful, caring and very understanding of all your needs, these are only a few of the great qualities about McKenzie and Millar and all their staff.

RF
Ruth Finlay20 May 2026

Brilliant service. Caleb was consistantly avaliable, kind, understanding and helpful. Nothing was too much trouble. Gavin also great. Thank you for helping me navigate a very difficult situation so sensitively x

G
Gordon13 March 2026

McKenzie and Millar were absolutely brilliant. Made a difficult time as stress free as it could be. They took care of everything. Especially Jasper a consummate professional.

KW
kath walker10 March 2026

Absolutely amazing service, nothing is too much trouble , Andrew McPherson was courteous, helpful, and did everything I asked and more. The limousine drivers were respecful in every way, and the reception and office staff were efficient yet very helpful too. Thanks to you all for your kindness at a very difficult time. K Walker

CW
Charlotte Waddell23 February 2026

Greeted with kindness and expertise. Every aspect of the arrangements was attended to with regard to our wishes.

KM
Kirsty McKay12 February 2026

Jasper provided an excellent, thorough and professional service. Despite my having to arrange my Mum's funeral long-distance by phone and email, I always felt I was in completely safe hands and that Mum was cared for with respect and dignity. Jasper helped with lots of little details, questions and extra information, and when I finally got to see Mum just before the funeral, welcomed me with compassion and kindness. I would definitely recommend McKenzie & Millar to anyone planning a funeral.

SM
Stuart McCabe11 February 2026

I found myself in the unfortunate position of having to organise my brother’s funeral on my own with no previous experience. I found them to be very helpful and kept me supplied with all the relevant information from the moment I stepped through the door to the service itself.

Funeral directors in Edinburgh compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 6 businesses in this category in Edinburgh are compared.

RankProviderRatingReviewsOpen Sat.
1Fosters Funeral Directors Edinburgh★ 5,017No
2Barclays Funeral Directors★ 5,014Yes
3McGillivray Funeral Directors★ 4,819No
4William Purves Funeral Directors★ 4,832No
5McKenzie & Millar, Co-op Funeralcare (this page)★ 4,739Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00