The Manchester Crematorium
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
I visited the Crematorium to thank the team for their support of our charity, the Children's Adventure Farm Trust. Their donations have helped us to provide opportunities for children from our region, and we're so grateful for their time, energy and kindness. Niall invited me over to the Crem for a chat and tour, and I was so impressed with the facilities and team. It was clear that all staff, from the reception team through to the grounds keepers and crematorium staff take a great deal of care, and have a lot of pride in their jobs. It was humbling to see the respect shown to the families and those who have passed on, and it felt really reassuring to get a 'behind the scenes' tour, which I believe is available to all. This really is a fantastic, compassionate organisation in all ways.
Just wanted to say a huge thank you to the team and gardeners here. Visited my dear Nan in the memorial gardens this evening, it was so beautifully kept and peaceful. It’s a true credit to you all and brought a smile to my face. The team here went above and beyond when we laid her to rest. And found where my grandad and relieves were scattered so we could place her with them. They also helped with the plaque which is just what we wanted, and allowed us to write the message of our choice. Her favourite flowers were yellow roses, the original rose bush we purchased last year sadly died, the crem team arranged a new bush to replace it a few months ago and it’s been so touching to see the new bush has yellow rose buds on.
We regularly use Manchester Crematorium as part of our service as funeral directors, and we cannot speak highly enough of the team there. The staff are always incredibly professional, compassionate, and supportive, which makes a huge difference. The grounds are beautifully maintained and provide a peaceful, respectful setting for families to remember their loved ones. The team truly go out of their way to help wherever they can, ensuring every service runs smoothly and with dignity. Their attention to detail, kindness, and willingness to assist never goes unnoticed. It is always a pleasure working with such a dedicated and caring team. The addition of the coffee machine is also a lovely bonus 😊 ☕️ Thank you to everyone at Manchester Crematorium for the excellent work you do.
Until recently I knew very little about Manchester Crematorium, however I have been amazed at the information and beautiful photos on social media. It's been a real pleasure each day learning more about this beautiful building and gardens I hope to learn more and enjoy the daily updates. It's such an innovative idea and congratulations to Niall for bringing all this to an uninformed public. Very well done Lynda White
All the staff are most welcoming and are very helpful. Nothing is too much trouble.
Very friendly and helpful staff who have helped me on numerous occasions. Special thanks to Andrew and Amanda, nothing is too much to ask. Thanks again martin
We were there today for the funeral of a beloved family member. Some of the staff need retraining in how to treat and speak to bereft and grieving family members. We tried getting into the car park, there was a chap on the gate with a grey streak in his hair screaming at us that the car park was full from across the road and yet we could clearly see empty spaces, which were still empty when we walked into the car park. My sister-in-law has a blue badge for parking due to her disability, they showed it at the gate and the same gut basically told them where to go because a blue badge doesn’t mean anything. We were then standing outside after our loved one arrived and were greeting others who came to celebrate Poly’s life and again the same champ and a woman started shouting “show some respect”, and they didn’t just say it once. It was absolutely appalling. The staff haven’t a clue and I don’t think they ever heard of empathy. I would give a 0 star review if I could.
Cremation services in Manchester compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Manchester are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Blackley Cemetery and Crematorium | ★ 4,6 | 47 | Yes |
| 2 | The Manchester Crematorium (this page) | ★ 4,4 | 43 | Yes |
| 3 | Manchester Southern Cemetery | ★ 4,2 | 113 | Yes |
