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A C James & Son Funeral Directors

A C James & Son Funeral Directors

5.0(15 reviews)See reviews ↓·Leicester

About the company

A C James & Son Funeral Directors is a family-run funeral home that was established in 1890. The business has been serving Leicester families for over 132 years and serves Leicester and surrounding communities. It provides funeral services for all cultures, faiths, and beliefs. Its services include pre paid funeral plans, natural burials, Asian funerals, and personalised services.

What customers say

Based on genuine customer reviews

Leicester families describe this long-established funeral firm as kind, attentive and highly professional in its handling of arrangements. Robert and Ollie are named repeatedly, with customers noting their patience and the care taken to explain each stage, from the initial call through to the service itself. A recurring point is the willingness to adapt arrangements to individual circumstances, and Highfields residents are said to have relied on the company for the funerals of parents and siblings across many years. Reviewers refer to the dignified treatment of the person who died, the vehicles provided, and thoughtful touches such as a grandchild being invited to lay a flower on the basket.

The independent, family-run nature of the business is appreciated, with customers describing a warmth and fairness they felt was absent from larger undertakers. Professionalism, courtesy and clear guidance come up often, alongside the firm's long history in funeral service, and one account recalls support with organising a mother's funeral from the moment of collection to the final journey. Patience shown during visitation and at the service is likewise mentioned, with arrangements made to feel straightforward for families returning to the company.

A C James & Son Funeral Directors — Customer photo
A C James & Son Funeral Directors — Customer photo
A C James & Son Funeral Directors — Customer photo

Reviews

Reviews are taken from publicly available sources.

JS
john smith30 May 2026

Thank you so much Robert and Ollie, You were so kind and proffesional. We just loved how you are a very long standing family business you made everything so easy. My wife and I have used you a few times now and will definitely use you again although hopefully not too soon. You really do make it a personal friendly experience unlike some of the larger undertakers. We can't thank you enough John and Bev

T“
T “BritishThoughtLeader” S3 March 2026

The loss of a loved one is invariably the most difficult thing one can ever have to deal with. When my dad died in October 2025, AC James & Son was recommended by my aunt and, candidly, as I did not know them I was not inclined to go with them. I wanted to go with one of the other well know outfits. As it transpired those outfits charge you a small fortune while offering softly spoken condolences that dont ease the pain of the cost. Mr James was BY FAR THE CHEAPEST and there was absolutely nothing lacking in class, quality, kindness or understanding. With Mr James, the care and attention to detail was exceptional. The way he literally took care of everything that needed to be done was amazing. The coffin, the hearse, the flowers, the livery of the staff of the day; all of it was top class. It made the whole process lighter and easier than it otherwise could have been. I cannot recommend this Funeral Director highly enough, if you want a high quality funeral but dont want to be paying for it for years to come then do choose AC James & Sons.

IP
Ian Pereira6 February 2026

Thank you and your team for the professionalism demonstrated during the visitation and funeral service of my father. We greatly appreciate your assistance throughout our most stressful days. Your patience and understanding are appreciated. I would highly recommend you to everyone. God bless, Amen 🙏

TL
Tia Lee28 January 2026
PN
Philip Nunes21 November 2025

Exceptional service, called and ready to come any time, friendly, and explained in detailed everything, and very supportive.

VM
Vanessa Mcleod2 March 2025

Professional, courteous and supportive company. Their long history of funeral service shows. The highfields community predominantly use this service and Mr James can usually tailor to individual needs. First class service.

CB
Cas Ben23 January 2025

This family-run funeral director's are simply great! No hairs, no graces, just a lovely, honest, wonderful experience. With a team of respectable chaps and gals to compliment our Mam's passing, we heap tremendous thanks on all involved, especially the Son who drove our Mam from London to Leicester for the cremation. Bless A.C in everything. Thank you.

Funeral directors in Leicester compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 7 businesses in this category in Leicester are compared.

RankProviderRatingReviewsOpen Sat.
1Paul Pender & Son Ltd★ 4,9120No
2A C James & Son Funeral Directors (this page)★ 5,015Yes
3Abbey Oak funeral services★ 5,010Yes
4Buckminster Funerals Ltd★ 4,839Yes
5Anstey & District Funeral Services Ltd★ 4,752Yes
Contact
+441162542900www.acjamesandsonfunerals.co.uk9 Biddulph St, Leicester LE2 1BH
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00