O'Neills Funeral Directors Ltd

O'Neills Funeral Directors Ltd is an independently family owned funeral directors established since 1991. The manager is Donna O'Neill Dip FD MBIFD JP, who oversees the daily running of the business with her husband Laurence O'Neill Snr. Donna O'Neill is a member of the British Institute of Funeral Directors and has been awarded a Diploma in funeral directing. Donna O'Neill is a Justice of the Peace. Donna O'Neill and Laurence O'Neill Snr have over 40 years experience in the funeral directing business. The embalmer is Laurence O'Neill Jnr MBIE Beng, a fully qualified member of the British Institute of Embalmers.

The team of Memorial Masons are highly trained and have over 17 years experience. The company's motto is 'OUR FAMILY HELPING YOURS'. The company has a recently built Chapel of Rest incorporating Viewing Rooms and has totally refurbished their existing premises. The Chapel can hold a full funeral requiem mass with seating for up to 90 people and additional standing room. The Chapel has the latest audio and visual technology installed, allowing families to play music via CD or any device with an auxiliary connection.

The private or public service can be broadcast live across the world for family or friends to view and listen if they cannot attend in person. The company offers a broad range of coffins to choose from. The company provides services including pre-arranged funerals, pre-paid funeral plans, repatriation, complete funeral arrangements, advice on registration of death, personal or public services in O'Neill's Chapel of Rest, viewing rooms, fresh and artificial flowers, order of service, memorials (headstones), memory cards, and DSS and Bereavement Benefit advice.

O'Neills Funeral Directors Ltd is described by families in Belfast as providing professional and compassionate care throughout the funeral arrangements. Several reviewers single out Micky Reilly Jr, Michael Reilly and Cian for their attentive handling of each stage, from the first call after a death to the day of the funeral itself. A point made in several accounts is the personal and respectful approach taken with every family, with services tailored to individual and cultural preferences. Reviews regularly refer to the depth of respect shown and the careful attention to detail, noting that nothing felt like too much trouble.

The team is praised for guiding families through pre-planning arrangements as well as immediate needs, and for maintaining clear communication before and after the funeral. The personal touch of the undertakers themselves is highlighted, along with the friendly and reassuring manner of the staff. Many accounts emphasise the blend of professionalism and genuine warmth that helped families cope at a difficult time, and the consistent consideration shown to loved ones. This combination of kindness, organisation and sensitivity is what families describe when recalling their experience of the funeral director service.