About the company
Heartlands Memorials Ltd is a family run memorial mason based in Birmingham. The company has supplied, fitted and maintained memorial stones across the Midlands area for the past 40 years. It has a dedicated team of master masons, each with over 40 years experience. All of the company's fixing teams are BRAMM accredited, an award issued by the British Register of Accredited Memorial Masons.
Services include lawn memorials and headstones, cremation tablets, kerb-sets, bespoke and personal designs, children's memorials, memorial cleaning, and lettering of existing memorials. The company also undertakes design work such as football badges, regimental badges, flowers, and laser portraits.
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
Thank you to Heartlands Memorials.Can thoroughly recommend them.They did a safety re fitting of family headstone.Super job done.Kevin was our contact from start to finish,and was so supportive and helpful.Thank you to all at Heartlands Memorials.
A eccellent job done on my mothers grave I recommend Heartlands Memorials absolutely .
Thank you Kevin and Terry for the beautiful headstone you have just installed we are over the moon with it thank you for all your help you have been brilliant from start to finish from Kenny and the Doyle family 🇮🇪🇮🇪
I was originally going to use the funeral directors stonemasons for my late Mom's headstone but a friend told me to try Heartlands Memorials. Went to see them and described what I wanted. They took all details and told me leadtime was 6 months which was much better than I had expected. The price was also better about £200 cheaper and all wording included. Headstone came a few weeks late but in time for Mom's first anniversary and it was beautiful. We were asked to go check the wording and it was placed as agreed. We went with Tropical Green with carved Lillie's and gold writing and it looks stunning. Thank you Terry and team, you have made my Mom's finally resting place look beautiful and I can not thank you enough. Would highly recommend. Ava xx
Great to deal with, very professional and communicative. Did a great job for me, which was affordable and of the highest quality workmanship. Wouldn't hesitate to use Heartlands again.
Appalling service. My friend contacts this company to get a memorial for my late uncle and she gave an outline for the wording to get a price. We agreed the price but just wanted to change the wording. We tried for nearly a year to get Terry to confirm the correct wording before we paid and despite numerous emails phone calls he couldn't manage it. He and they made an upsetting situation even worse.
No fancy brochures, website or sales talk, just plane straightforward and honest workmanship, and very professional and courteous throughout my order. They dealt with the council and paid all the costs the council insisted on. They insisted that I check the wording before the headstone was cut, to avoid any mistakes. We are really impressed with the headstone, which was installed within the agreed timescale. Terry and Kevin provided the right level of support and guidance, explaining their charges and those of the council (who are paid a lot of money for doing nothing. Hiighly recommend.
Memorial masons in Birmingham compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 8 businesses in this category in Birmingham are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | The Memorial Company | ★ 4,9 | 38 | No |
| 2 | Loxley Memorials LTD | ★ 5,0 | 4 | No |
| 3 | Millbrook Memorials | ★ 5,0 | 2 | Yes |
| 4 | Harry L Marks | ★ 5,0 | 1 | No |
| 5 | Memorials by P.Houldey | ★ 4,7 | 6 | No |
| 6 | Heartlands Memorials Ltd (this page) | ★ 4,4 | 14 | Yes |