Reviews
4.9 / 5 · 35 totalFrom the moment Dignity collected our beautiful mother and took her away, Dignity have been so kind, efficient and provided the little touches that make the passing of your mother, just that bit easier. When they collected her, 2 gentleman, I apologise but I can't remember their names, were so kind and looked after our mom so well, they even left a white rose on her bed as a gesture. Arranging the funeral, with the lovely and kind Emma, was difficult, but Emma was very efficient and arranged it beautifully. She broke it down easily and made the job so much easier, because arranging your mother's funeral is not an easy job. She is a credit to the service. The whole team were kind and professional, especially when we viewed her, they gave us time to grieve and be with her. The only negative I have is that I could see my mom through the crack in the doors before I went into the chapel and I wasn't prepared for that, but that is not enough to warrant a bad review or tainting the experience. The day of the funeral ran smoothly and was commented on how much of a lovely service it was. The whole experience with Dignity W H Scott and Sons at Rotton Park Road, has been such a positive experience, nothing was too much trouble and being able to contact Emma via email has made this process so much easier. We have used W H Scott and Sons before and we will definitely be using them again. 10/10, 5 star service all round. If I could give more stars I would. Thank you to each and every one of you. You made the whole process simple and easy You were all so kind to us and we can not thank you enough. The Poyner Family - Nicola, Laura and Rebecca
Our experience with WH Scott was friendly and understanding from beginning to end. They were so accommodating, nothing was too much trouble and they made it easy to ask them any questions at any time. Professional and approachable.
The experience my son and I received was excellent. They were very professional and sympathetic at this very difficult time. I would also like to thank all the staff at W H Scott & Son Funeral Directors, for all their help and advice we received.
You provided friendly and professional service when my wife died and I am glad that I chose you.
Sue at WH Scott and Son was very professional, respectful and knowledgeable. The cost was clearly itemised and explained to us without any hidden fees. She listened to our requirements, no matter how big or small, and always made time to speak to us when we called. This has helped to ease our mind and allowed us to grieve without having to worry that something might go wrong. On the day of the funeral, Paul, the funeral director, was extremely efficient and respectable. We will recommend their service to anyone.
Marie and Monica was very professional and friendly they made me feel like part of the 👪 I definitely felt like they was there to help and support me and my parents family members while we're going through this difficult times.. my partner had a brilliant funeral and im more then pleased with the help and supportive care and communication was brilliant and was updated about everything that was required if I really could give them more than 5 start ⭐⭐⭐⭐⭐⭐🌟🌟🌟🌟🌟 I definitely would thank you for being absolutely amazing while we were having a very a difficult time you made me feel like I was managing and making it easier to sort out all evrrything Brilliant staff marie was amazing person who is fantastic and focused very friendly. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ W H Scott & Son funeral director 426 rotten park road edgbaston Birmingham.
WH Scott and Son were very professional, sensitive, respectful and knowledgeable for the duration of planning and on the day off the funeral. I was at ease knowing that the staff here would listen to my requirements and give me a quote and stick to everything throughout. I would recommend WH Scott and Son to others that I know. Thanks for doing what you do each day. T Graham West Midlands