Compare Funeral DirectorsAdd your business
← Back to Birmingham
Hickton Family Funeral Directors (Castle Bromwich)

Hickton Family Funeral Directors (Castle Bromwich)

5.0(50 reviews)See reviews ↓·Birmingham

About the company

Hickton Family Funeral Directors operates a funeral home in Castle Bromwich. The company serves families in and around Castle Bromwich, including Hodge Hill, Water Orton, Shard End, Marston Green, Coleshill, Castle Vale, Erdington, Smith’s Wood and all local areas.

It offers traditional funeral services, simple funeral packages, and direct cremation. Additionally, it provides monumental stonemasonry, vintage hearse hire, urns, jewellery and keepsakes. The company is a member of SAIF (The National Society of Allied and Independent Funeral Directors). The legal entity is Trevor E.W. Hickton Ltd.

What customers say

Based on genuine customer reviews

Hickton Family Funeral Directors is described by families served in Castle Bromwich as a company where a caring, personal approach shapes every stage of the arrangements. Roger draws frequent mentions for his sincerity, kindly advice and good humour, with several accounts noting how respected and valued he made people feel from their first visit. Gail earns consistent praise for her calm, patient manner and the honest guidance she provided while plans were being drawn up. Callum and his colleagues are commended for their organisation on the day itself, arriving smartly dressed and keeping proceedings to time.

Families describe being looked after as if they were relatives, with questions answered and wishes honoured at every turn, including keepsakes such as locks of hair and fingerprints. A point that comes up often is the welcoming atmosphere at the premises, where drinks are offered and the rooms are kept spotless. The celebrant Debbi is mentioned for the care she brought to the ceremony. The funeral home, monument maker and stone carving services are reflected in accounts of thoughtfully arranged tributes and memorial work, and support continued well beyond the ceremony, with no request regarded as too much trouble.

Funeral homeMonument makerStone carving

Reviews

Reviews are taken from publicly available sources.

VD
Vickie Donlon6 February 2026

We used Hicktons castle Bromwich branch for my dads funeral after a very underwhelming experience with a different funeral directors and what a difference. Hicktons from start to finish were truly amazing! Gayle is an absolute asset to the company , so calming , caring, patient , kind and compassionate with the right sprinkle of humour in an awful situation. Everything went perfectly on the day - Callum and his team were fantastic, so organised, respectful and patient checked in the day before to confirm the itinerary, made sure on the day that we was all ok throughout and taking away all the worry of the day. Can’t recommend this company enough ! Thank you all so much 🙏

NM
Nina Moore11 January 2026

I cant praise this company enough. They arranged my father’s funeral in 2025. Gail is an absolute credit to the branch, she is so softly spoken, thoughtful, patient and gave us the honestly and information we needed to hear. Callum and his team did a wonderful job on the day, everything went smoothly and perfectly timed, they were respectful, patient, smartly dressed and really thought of everything.

TM
Theresa meredith'24 October 2025

Gail, hickton and family five ⭐plus. Another great service again. Just like to say a massive thank you for everything you have doneHelping us arrange my dads funeral. You have gone above and beyond . You are a credit to the company. We would walk into the shop it is spotless, get offered a drink . Gail would sit and Listen to us talk about dad even tho she didn't even know him . On the day of my dads funeral the hicktons did fantastic job yet again because there heart is in the job.from start to finish what a fantastic service. Love from the Rudd family

DJ
Darren Jakeman9 September 2025

I would like to thank hicktons of Castle Bromwich especially Naomi and gayle for there professional manner in the way they helped my mother organise my step dads funeral arrangements nothing was to much trouble for them and this made my mom at ease at a sad time . And I would recommend them to anybody that needs a funeral directors

T
Tony22 February 2025

When we were looking at funeral directors to look after our Dad. Hicktons stood out with their caring and personal approach and nothing was too much trouble. They were so friendly and approachable to support us during our difficult time. Would absolutely recommend them to anyone.

MH
Michelle Heath25 November 2024

A very big thank you to all the staff at Hicktons from the Cook family. Our whole experience from beginning to end was perfect. Roger was exceptional, so kind and caring. He truly felt like one of our family. We felt everyone at Hicktons went over and above in the organisation of Maggies funeral. Our family and friends cannot thank them enough for helping and supporting us at this difficult time.

TG
the g man26 October 2024

Brilliant service from Roger and the team at Castle Bromwich. Very caring and respectful service. Always happy to help. Very professional. Nothing is too much trouble. Losing my Dad recently has been very upsetting. Everyone there have been amazing. Callum and the other lads were also very helpful on the day of the funeral. Put me and my family at ease at such a difficult time. Also, Debbi the celebrant was amazing with the service at the funeral. Very respectful.

Funeral directors in Birmingham compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Birmingham are compared.

RankProviderRatingReviewsOpen Sat.
1A Natural Undertaking★ 5,0128Yes
2Hickton Family Funeral Directors (Castle Bromwich) (this page)★ 5,050Yes
3Al-Akhirah | Muslim Funeral Directors Birmingham★ 5,040Yes
4Funeral Services Birmingham★ 5,013Yes
5William H Painter Funeral Directors and Memorial Masonry★ 4,9126Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00