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W H Scott & Son Funeral Directors

W H Scott & Son Funeral Directors

4.9(35 reviews)See reviews ↓·Birmingham

About the company

W H Scott & Son Funeral Directors is a funeral home in Birmingham that has been providing funeral care for more than 80 years. It specialises in African-Caribbean funerals and serves families from Smethwick, Winson Green, Hockley, the Jewellery Quarter, Ladywood and Bearwood. The funeral home is part of Dignity Funerals. It offers funeral services of all faiths and cultures, cremation or burial at any local crematorium or burial site, prepaid funeral plans, hearses, funeral vehicles and bespoke transport options, memorials and tributes, and two funeral packages: the Attended Funeral, which includes care of the loved one, a Basic Coffin, a service at the place of committal, followed by burial or cremation, and the Unattended Funeral, a simple cremation without a service or ceremony.

The funeral home has a family care room for ritual washing and dressing, and a private chapel of rest for visiting loved ones. It provides advice and guidance at every step, including registering the death, and offers arrangements tailored to meet a family's needs, and is happy to visit families at home to arrange the funeral.

What customers say

Based on genuine customer reviews

Families in Edgbaston repeatedly describe a standard of care that runs from first contact through to the funeral itself, with staff named in several accounts including Liz, Ceanne, Monica, Claire, Gary, Emma and Junior. The team is praised for being sympathetic, professional and approachable, and for answering questions at any time without making anyone feel rushed. A point that comes up often is that nothing seemed too much trouble, whether arrangements were straightforward or involved a church service some distance from the cemetery, where timing was handled well.

Reviewers mention clear quotations that were honoured and advice given at each stage, alongside respectful care of the person who had died and support for the wider family. The composure and attentiveness of the staff on the day, and the reassurance offered during viewings and planning meetings, are recurring themes. Many accounts highlight how the arrangements were organised so that the occasion felt fitting and personal, with attention to detail evident throughout. The professionalism shown by Mr Scott and the wider team, and the sensitivity with which they dealt with bereaved relatives, are singled out as reasons families were glad they chose this funeral director.

Coffin supplierCremation ServiceFuneral homeMonument maker

Reviews

Reviews are taken from publicly available sources.

LP
Laura Poyner31 July 2026

From the moment Dignity collected our beautiful mother and took her away, Dignity have been so kind, efficient and provided the little touches that make the passing of your mother, just that bit easier. When they collected her, 2 gentleman, I apologise but I can't remember their names, were so kind and looked after our mom so well, they even left a white rose on her bed as a gesture. Arranging the funeral, with the lovely and kind Emma, was difficult, but Emma was very efficient and arranged it beautifully. She broke it down easily and made the job so much easier, because arranging your mother's funeral is not an easy job. She is a credit to the service. The whole team were kind and professional, especially when we viewed her, they gave us time to grieve and be with her. The only negative I have is that I could see my mom through the crack in the doors before I went into the chapel and I wasn't prepared for that, but that is not enough to warrant a bad review or tainting the experience. The day of the funeral ran smoothly and was commented on how much of a lovely service it was. The whole experience with Dignity W H Scott and Sons at Rotton Park Road, has been such a positive experience, nothing was too much trouble and being able to contact Emma via email has made this process so much easier. We have used W H Scott and Sons before and we will definitely be using them again. 10/10, 5 star service all round. If I could give more stars I would. Thank you to each and every one of you. You made the whole process simple and easy You were all so kind to us and we can not thank you enough. The Poyner Family - Nicola, Laura and Rebecca

VS
Valerie Scott9 June 2026

Our experience with WH Scott was friendly and understanding from beginning to end. They were so accommodating, nothing was too much trouble and they made it easy to ask them any questions at any time. Professional and approachable.

GL
Gwen Lewis13 April 2026

The experience my son and I received was excellent. They were very professional and sympathetic at this very difficult time. I would also like to thank all the staff at W H Scott & Son Funeral Directors, for all their help and advice we received.

KK
Kwabena Kesse3 February 2026

You provided friendly and professional service when my wife died and I am glad that I chose you.

BS
Bella S22 September 2025

Sue at WH Scott and Son was very professional, respectful and knowledgeable. The cost was clearly itemised and explained to us without any hidden fees. She listened to our requirements, no matter how big or small, and always made time to speak to us when we called. This has helped to ease our mind and allowed us to grieve without having to worry that something might go wrong. On the day of the funeral, Paul, the funeral director, was extremely efficient and respectable. We will recommend their service to anyone.

AR
Alice Redhead (Redzlovea)23 April 2025

Marie and Monica was very professional and friendly they made me feel like part of the 👪 I definitely felt like they was there to help and support me and my parents family members while we're going through this difficult times.. my partner had a brilliant funeral and im more then pleased with the help and supportive care and communication was brilliant and was updated about everything that was required if I really could give them more than 5 start ⭐⭐⭐⭐⭐⭐🌟🌟🌟🌟🌟 I definitely would thank you for being absolutely amazing while we were having a very a difficult time you made me feel like I was managing and making it easier to sort out all evrrything Brilliant staff marie was amazing person who is fantastic and focused very friendly. ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ W H Scott & Son funeral director 426 rotten park road edgbaston Birmingham.

TG
Tracey Graham19 March 2025

WH Scott and Son were very professional, sensitive, respectful and knowledgeable for the duration of planning and on the day off the funeral. I was at ease knowing that the staff here would listen to my requirements and give me a quote and stick to everything throughout. I would recommend WH Scott and Son to others that I know. Thanks for doing what you do each day. T Graham West Midlands

Funeral directors in Birmingham compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Birmingham are compared.

RankProviderRatingReviewsOpen Sat.
1A Natural Undertaking★ 5,0128Yes
2Hickton Family Funeral Directors (Castle Bromwich)★ 5,050Yes
3Al-Akhirah | Muslim Funeral Directors Birmingham★ 5,040Yes
4Funeral Services Birmingham★ 5,013Yes
5William H Painter Funeral Directors and Memorial Masonry★ 4,9126Yes
7W H Scott & Son Funeral Directors (this page)★ 4,935Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00