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Hickton Family Funeral Directors (Bartley Green)

Hickton Family Funeral Directors (Bartley Green)

4.9(42 reviews)See reviews ↓·Birmingham

About the company

Hickton Family Funeral Directors operates a funeral home in Bartley Green, Birmingham. The Bartley Green funeral home serves families in and around Bartley Green, including Weoley Castle, Frankley, Harborne, Rednal, Rubery, Woodgate, and Northfield.

The company offers traditional funeral services, simple funeral packages, and direct cremation. It also provides monumental stonemasonry, vintage hearse hire, urns, jewellery, and keepsakes. Hickton Family Funeral Directors is a member of SAIF and follows its Code of Practice. The legal entity is Trevor E.W. Hickton Ltd.

What customers say

Based on genuine customer reviews

Families arranging a loved one's funeral in Bartley Green describe a service shaped around careful, personal attention. Lisa, named repeatedly across the accounts, is praised for guiding relatives through every arrangement, explaining each stage and remaining available by telephone long after the ceremony has taken place. More than one customer describes her warmth, patience and reassurance as central to their experience, with Callum also singled out for looking after the wider family on the day itself and consulting them about each decision. Reviewers frequently point to the dignified and respectful care given to the deceased, alongside meticulous planning of the order of service and the funeral itself.

The family-run character of the business comes through strongly, as does the willingness of staff to help with practical difficulties, including assistance with forms and finances when funds were tight. Constant communication before and after the funeral, personal touches that made services feel individual, and a compassionate manner towards grieving relatives are recurring themes. The care extended to the whole family, not only the person who had died, is described as generous. One account recalls a respectful and personal farewell to a mother, planned in exact detail.

Funeral directorMonument makerStone carving
Hickton Family Funeral Directors (Bartley Green) — Customer photo
Hickton Family Funeral Directors (Bartley Green) — Customer photo

Reviews

Reviews are taken from publicly available sources.

KJ
Kirsty Jukes7 September 2025

From the moment get go lisa was just the best, helping & planning my dads funeral with me, always kept me in the loop with things at every opportunity she could. Her emotional support, caring and nature was out of this world! I would highly recommend to anybody that has to plan a loved ones final journey. Ill be forever grateful for your compassion lisa. Thank you so much, Kirsty

EW
Emma Wright24 May 2025

Can’t thank Lisa from the Bartley Green branch enough for her help and support and such a difficult time. She made the process of it all a little easier, and talked us through everything every step of the way, even continuing to support after the funeral was done. Can’t recommend Hicktons enough. Thank you x

SB
Stuart Billington6 January 2025

Our mum recently passed away and was a truly difficult time I can honestly thank hickton family funeral directors in bartley green Lisa was so caring and helpful and nothing was to much trouble Lisa took time to go through every small detail the care and attention to detail was amazing hickton and Lisa gave our mum a wanderful ,respectful, beautiful , and a very personal funeral. I cannot recommend hickton family funeral directors enough and especially Lisa she was a amazing throughout and afterwards. Thank you Lisa and hickton funeral directors

MC
Michelle Clougher3 October 2024

My mom recently passed away and she had a funeral plan in place using hicktons bartley green branch. I cant express how much we appreciated everything they did for us as a family. They are highly professional but it was the little personal touches that made this whole process so much easier. Lisa was the lady who sorted everything out for us and she was amazing, she introduced us to memory stones that we was able to put into my Moms hand for a few minutes then Lisa put it into a little gift bag with a candle for us to take home. It was the most beautiful idea I had come across it would be the last thing my mom held. Everything we requested was done without any issues. They even wore the colour ties my mom wanted at her funeral (yellow) when they came in the Hurst. Everything was perfect for us and mom they are so caring and kind and so personal to your needs. I myself is in the process of setting up my funeral plan with hicktons at bartley green my choice as a funeral directors. Thank you all so much for helping us give mom the send off she deserved and wanted From michelle, richard and wendy her children

JS
Jo Stokes13 September 2024

A wonderful caring and respectful family funeral directors.. Lisa and Greg were amazing at organising my dear Dad’s funeral. Nothing was too much trouble, communication was constant and their care for Dad was fabulous. The order of service was the best I’d ever seen and the actual day was meticulously planned. As a family we are so very glad we used Hicktons. Thank you.

LB
Lisa bryant9 August 2024

Absolutely amazing! We used hicktons for both my brother and my dad and they go out of their way to make you feel happy with your service. Everything from start to finish was fantastic. Lisa guides you along the process offering advice and is one of the kindest people I’ve ever meet. I wouldn’t use anyone else and would totally recommend to anyone x

JK
Jessica Kitts11 January 2024

Hickton Bartley green- lisa is fantastic she goes above and beyond, we as a family didn't need to worry as we knew lisa was only a phone call away. We lost our dad 2016,lisa looked after us as a family as well as our dad. When we lost our mom nov 2023 we was straight on the phone to lisa as we knew we wanted hickton's to look after our mom.lisa and her team are amazing. Thank you for all you do.

Funeral directors in Birmingham compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Birmingham are compared.

RankProviderRatingReviewsOpen Sat.
1A Natural Undertaking★ 5,0128Yes
2Hickton Family Funeral Directors (Castle Bromwich)★ 5,050Yes
3Al-Akhirah | Muslim Funeral Directors Birmingham★ 5,040Yes
4Funeral Services Birmingham★ 5,013Yes
5William H Painter Funeral Directors and Memorial Masonry★ 4,9126Yes
6Hickton Family Funeral Directors (Bartley Green) (this page)★ 4,942Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00