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E F Edwards Funeral Directors

E F Edwards Funeral Directors

4.0(25 reviews)See reviews ↓·Birmingham

What customers say

Based on genuine customer reviews

Funeral arrangement, cremation service and coffin supply sit at the heart of what this Erdington funeral home provides, and the accounts left by families show how consistently that work is carried out. Sarah Draper is named repeatedly for steering arrangements from the initial planning through to the printed order of service and the day itself, while Mona comes up often for the reassurance and unhurried guidance she gave, including advice on details families had not thought of.

Roger Dagnall and Stephen are singled out for compassion, and the wider team is described as kind and caring at every stage. A number of customers describe how straightforward the process felt, with no pressure to add extras and clear answers to questions, even when crematorium restrictions made arrangements more complicated.

Additional services such as memory books and fingerprint keepsakes are mentioned as helpful touches that eased the day, and one family notes the Scottish theme incorporated into a service. Reliability runs through the feedback: arrangements were carried out as agreed, staff were efficient and professional, and the same warmth was shown across multiple funerals for the same family. The recurring theme is personal attention combined with calm, experienced organisation at a difficult time.

Coffin supplierCremation ServiceFuneral homeMonument maker

Reviews

Reviews are taken from publicly available sources.

AK
Alison Keepax1 June 2026

I was very happy with the service I recently received from E F Edwards, when I needed to arrange a funeral. Sarah Draper was excellent and made sure everything went very smoothly from planning the funeral, preparing the Order of Service and on the actual day itself. It was as straight forward as it could be.

MC
Marco Crisari23 May 2026

Great personal service, all went off without a hitch. Very professional.

SM
steph mchallam21 May 2026

Sarah and the team made everything so easy to make the process as simple and stress free during this difficult time. I felt completely at ease and highly recommend them. Thank you again for making one of the hardest parts of life as smooth and easy as possible.

SJ
S Jones28 February 2026

From the first phonecall all staff showed compassion and empathy. We knew what we wanted and they helped with this . They did recommend some other services in regards to order of service , memory book and fingerprints which we all agreed made the day much easier. Thank you

DP
Danni Perkins21 January 2026

Very kind, caring and reassuring. A special shout-out to Roger Dagnall who helped handle everything with compassion and empathy. He allowed me to feel comfortable during a time of extreme distress.

PG
Paul Gray2 January 2026

E F Edwards conducted the funeral of my mother, Dawn was lovely arranging everything and Marie directed the service wonderfully. Great empathic service from everyone. Very much recommended.

NG
nicola griffiths10 April 2025

Mona dealt with my partners fu real arrangements between herself and his father. Was very cold and rude towards myself. Ended up having to sign a waiver and she continuously put me off seeing him in the chapel of rest therefore he was not in a condition I would have wanted to see him. Extremely rude on phone call conversation and seems to lack empathy. Given the service it is regarding you would think there would be more professional employees with an understanding of grief.

Funeral directors in Birmingham compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Birmingham are compared.

RankProviderRatingReviewsOpen Sat.
1A Natural Undertaking★ 5,0128Yes
2Hickton Family Funeral Directors (Castle Bromwich)★ 5,050Yes
3Al-Akhirah | Muslim Funeral Directors Birmingham★ 5,040Yes
4William H Painter Funeral Directors and Memorial Masonry★ 4,9126Yes
5Hickton Family Funeral Directors (Bartley Green)★ 4,942Yes
11E F Edwards Funeral Directors (this page)★ 4,025Yes
Contact
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00